Public Administration

To become the European benchmark for applied digital innovation. We build essential technologies that are sustainable and ready to scale, serving those who create, manage and communicate.

Innovation, efficiency and transparency serving citizens

22HBG supports public administrations on the path of digital transformation, offering advanced, flexible and customizable technological solutions. Our goal is to simplify internal processes, foster direct and transparent communication with citizens, and make public services more accessible and efficient.

Thanks to our multidisciplinary experience, we are able to analyze the specific needs of each entity and propose concrete tools that help to:

Reduce response time to users,
Improving the use of information,
Increase active community participation,
and value data to make more informed decisions.

We work alongside municipal offices, IT managers, and institutional stakeholders to ensure solutions that are compatible with current regulations (including GDPR and AgID guidelines), integrable with existing systems, and fundable through public funds (PNRR, ROP, regional or European calls).

Choosing 22HBG means acquiring a reliable and innovative partner, capable of accompanying the Administration towards a new model of public service: more digital, more human, closer to the real needs of people.

AI Assistants

Intelligent virtual assistants

We build custom chatbots and voicebots to automatically and accurately answer citizens' questions, integrating them into institutional sites or dedicated apps. The assistant can be trained on municipal documents, regulations and FAQs, and also handle voice interactions via smart devices.

Citizen assistance

Smart alert management

We design systems for automatic collection and management of reports (waste, disservice, reservations), with support for geolocated photos, QR codes, real-time notifications, and integration with relevant offices.

Applications and portals

Custom Portals and Apps

We develop portals and mobile applications tailored to your Administration, with easy access to digital services, events calendar, useful information and interactive forms. Our platforms are modern, accessible, GDPR-compliant and easily updated.

Analysis

Platforms for analysis and transparency

We provide tools for data collection and visualization, supporting evidence-based strategic decisions. Intuitive dashboards and monitoring systems help increase transparency and civic participation.